On this page
- The Five Greetings That Open Doors
- Phrases for Restaurants and Konbini
- Phrases for Trains, Taxis, and Asking Directions
- Shopping Phrases and the 2026 Tax-Free Change
- Reading Japan: The Three Scripts and a Few Survival Kanji
- Phrases for Emergencies and When Things Go Wrong
- 2026 Budget Reality: What Language Support Costs
- Frequently Asked Questions
Translation apps are better than ever in 2026, yet most first-time visitors still hit the same wall: weak signal in a train station basement, a dead phone battery, or a tiny counter where the owner has no time to wait for your screen. A handful of spoken Phrases solves all of this. They also change how people treat you. Even a clumsy “arigatou gozaimasu” gets a warmer reaction than a perfect phone translation held out in silence.
The Five Greetings That Open Doors
Start here. You will use these every single day, often within the first minute of entering any shop, station, or hotel.
- Konnichiwa (kohn-nee-chee-wah): hello, used from late morning until late afternoon.
- Ohayou gozaimasu (oh-hah-yoh go-zah-ee-mahs): good morning. Staff in hotels and cafés use it all morning.
- Konbanwa (kohn-bahn-wah): good evening.
- Arigatou gozaimasu (ah-ree-gah-toh go-zah-ee-mahs): thank you very much. Say the full version to strangers and staff.
- Sumimasen (soo-mee-mah-sen): excuse me, sorry, and thank you for the trouble. It is the most useful word in the language.
Use sumimasen to get a waiter’s attention, squeeze past someone on a crowded platform, or apologise when you bump a shoulder. For a deeper apology, use gomen nasai (goh-men nah-sah-ee), which is more personal.
Yes and no are hai (hi) and iie (ee-eh). Be aware that hai often means “I hear you” rather than “I agree.” Listen to the tone. Japanese speakers also avoid a flat “no” and may say “chotto…” (a little…) with a pause. That usually means no.
Two more phrases carry a lot of weight. Onegaishimasu (oh-neh-gah-ee-shee-mahs) means “please” when you ask for something. Wakarimasen (wah-kah-ree-mah-sen) means “I don’t understand,” and it is perfectly fine to say it. You can follow it with Eigo o hanasemasu ka? (eh-ee-goh oh hah-nah-seh-mahs kah), meaning “Do you speak English?”
Phrases for Restaurants and Konbini
- Irasshaimase (ee-rah-sheye-mah-seh): “welcome.” Staff call this out when you enter. You do not need to answer.
- Futari desu (foo-tah-ree dess): “two people.” Use hitori (hee-toh-ree) for one.
- Eigo no menyuu wa arimasu ka? (eh-ee-goh no men-yoo wah ah-ree-mahs kah): “Do you have an English menu?”
- Kore o kudasai (koh-reh oh koo-dah-sah-ee): “This one, please.” Point at the menu or a plastic food model while saying it.
- Mizu o kudasai (mee-zoo oh koo-dah-sah-ee): “Water, please.”
- Oishii (oy-shee): delicious. Say it to the cook and you will often get a smile.
- Okaikei onegaishimasu (oh-kah-ee-keh): “The bill, please.”
Before eating, say itadakimasu (ee-tah-dah-kee-mahs), a quiet “I gratefully receive this.” When you finish, say gochisousama deshita (goh-chee-soh-sah-mah desh-tah) as thanks for the meal. Many places now use QR codes on the table for ordering, often with an English option, but staff still appreciate a spoken thank-you.
At a konbini, the cashier may ask Fukuro wa goiriyou desu ka? That means “Do you need a bag?” Answer hai or daijoubu desu (dye-joh-boo dess), meaning “I’m fine, no thanks.” Bags are charged, usually ¥3 to ¥10.
Phrases for Trains, Taxis, and Asking Directions
Big stations have English signs and announcements, but exits and platform changes can still confuse you. The key pattern is simple: say the place name, then wa doko desu ka? (wah doh-koh dess kah), which means “Where is…?”
- Eki wa doko desu ka? Where is the station?
- Toire wa doko desu ka? (toy-reh) Where is the toilet?
- Kono densha wa Kyoto ni ikimasu ka? (koh-no den-shah wah … nee ee-kee-mahs kah): Does this train go to Kyoto? Swap in any destination.
- Ikura desu ka? How much is it? Also useful for taxi fares and tickets.
- Koko made onegaishimasu (koh-koh mah-deh): “To here, please.” Show your destination on your phone map to a taxi driver and say this.
Useful words on signs and in announcements: deguchi (exit), iriguchi (entrance), norikae (transfer), and hōmu (platform). If you are lost, ask a station attendant. They are trained to help and will often walk you to the right gate.
Shopping Phrases and the 2026 Tax-Free Change
Shopping needs a different set of words from eating. Start with Miru dake desu (mee-roo dah-keh dess), “I’m just looking,” which politely ends a sales pitch. To ask for another size or colour, say Mou sukoshi ookii no wa arimasu ka? (a bit bigger one?) or point and say Kore wa? (what about this?).
For payment, ask Kurejitto kaado wa tsukaemasu ka? (koo-reh-jit-toh kah-doh wah tsoo-kah-eh-mahs kah): “Can I use a credit card?” Cards are widely accepted now, but small shops, shrines, and rural spots may still want cash.
The 2026 change to know about: Japan is moving its tourist tax-free system from an at-the-register discount to a refund-based system, scheduled for November 2026. Under the old system you paid the price without the 10% consumption tax. Under the new one, you may pay tax first and claim it back later. Ask Menzei wa dekimasu ka? (men-zeh-ee wah deh-kee-mahs kah), “Can I get tax-free?” and have your passport ready. Check how the refund works at each shop, because procedures may differ during the transition.
Reading Japan: The Three Scripts and a Few Survival Kanji
Japanese uses three scripts at once. Hiragana is the rounded, flowing script used for grammar and native words. Katakana is the sharper, angular script used mostly for foreign loanwords. Kanji are the Chinese-origin characters that carry meaning, with thousands in daily use.
Katakana is the best use of your time. It takes a few hours to learn, and it unlocks menus and signs, because words like kōhī (coffee), rāmen, and basu (bus) are written in it. Say them aloud and you can often guess the meaning.
A few kanji are worth recognising on sight: 男 (men), 女 (women), 出口 (exit), 入口 (entrance), 駅 (station), and 禁煙 (no smoking). Shrine and temple signs often use kanji too, though major sites have English notices. In rural areas, English signage thins out quickly, so reading these few characters helps a lot.
Phrases for Emergencies and When Things Go Wrong
Japan is very safe, but you should still know the words for trouble. Keep these ready.
- Tasukete! (tahs-keh-teh): Help!
- Byouin wa doko desu ka? (byoh-een): Where is the hospital?
- Kyuukyuusha o yonde kudasai (kyoo-kyoo-shah): Please call an ambulance.
- Keisatsu (keh-sat-soo): police.
- Nakushimashita (nah-koo-shee-mah-shta): “I lost it.” Add saifu (wallet) or pasupooto (passport).
In an emergency, dial 110 for police and 119 for ambulance or fire. The Japan Visitor Hotline (050-3816-2787) offers 24-hour multilingual help. For lost items, ask at the nearest station office or koban (small police box). Japan’s lost-property system is excellent, and wallets often come back with cash inside.
2026 Budget Reality: What Language Support Costs
Communicating in Japan costs very little if you plan ahead. These are typical 2026 ranges for a one-week trip.
- Budget (¥0 to ¥1,500): Free translation apps with offline Japanese downloaded, a printed phrase list, and a small eSIM data plan at roughly ¥1,000 to ¥1,500.
- Mid-range (¥2,500 to ¥5,000): A larger eSIM plan at about ¥2,000 to ¥3,500, plus a pocket phrasebook at around ¥1,000 to ¥1,500.
- Comfortable (¥8,000 to ¥15,000): A rented handheld translator device at around ¥6,000 to ¥10,000 per week, or a private online lesson before your trip at roughly ¥3,000 to ¥5,000 per hour.
Use prices as practice, too. A rice ball at a konbini runs about ¥150 to ¥220. A bowl of ramen is roughly ¥1,000 to ¥1,500. A short taxi ride starts near ¥500 to ¥700. Ask Ikura desu ka? a few times and you will start recognising numbers: ichi (1), ni (2), san (3), hyaku (100), sen (1,000).
Frequently Asked Questions
Do I need to speak Japanese to travel in Japan?
No. Major cities have English signs, station announcements, and many staff with basic English. Rural areas are different, with limited English. Learning ten to twenty basic phrases makes daily interactions smoother and shows respect, which locals notice and often reward with extra patience and kindness.
What is the most useful Japanese phrase for tourists?
Sumimasen is the most useful. It means “excuse me,” “sorry,” and “thank you for your trouble.” Use it to call a waiter, pass through crowds, or apologise after a small mistake. One word covers many situations, so it earns its place at the top of any phrase list.
How do I say thank you in Japanese?
Say “arigatou gozaimasu” (ah-ree-gah-toh go-zah-ee-mahs) for a polite thank you to staff and strangers. Between friends, “arigatou” is fine. After a meal, add “gochisousama deshita.” A small nod while speaking makes the thanks feel natural and sincere.
Is it rude to speak English to Japanese people?
It is not rude, but start politely. Say “sumimasen” first, then ask “Eigo o hanasemasu ka?” This gives the person a moment to prepare. Many Japanese people understand written English better than spoken English, so showing a short written message on your phone can help.
Can I rely on translation apps instead of learning phrases?
Apps are very helpful, especially camera translation for menus and signs. But they need battery and signal, and they slow down quick exchanges. Download offline Japanese before you fly, and still learn core phrases. Using both gives you the best results in busy stations, small shops, and rural areas.
📷 Featured image by Elena Mozhvilo on Unsplash.